Poolboy Inc.

Hot Tub & Pool Water Testing

Bring a sample to either showroom or book an on-site visit. We test, diagnose, and send you home with a simple step-by-step plan.

20+
Years Experience
10,000+
Happy Clients
5x
Dealer of the Year

What We Test

Cloudy water, odd smells, itchy skin - almost every hot tub and pool problem starts with water chemistry. We find the cause instead of guessing at symptoms.

Arctic Spas
Dealer of the Year

Servicing New Brunswick since 2005 - Fredericton & Moncton

01 Water Sample TestingDrop off a sample at Fredericton or Moncton and we'll analyze it and follow up with clear results.
02 On-Site Testing VisitsPrefer we come to you? We test and treat at your home.
03 pH & AlkalinityThe foundation of comfortable, equipment-safe water.
04 Sanitizer & Salt LevelsChlorine, bromine, and salt system levels checked and corrected.
05 Cloudy Water DiagnosisFoam, film, smell, or haze - we identify the cause and the fix.
06 Seasonal Water PlansA simple routine for your usage, season by season.

How It Works

1
Collect a sample

Use a clean bottle - or pick up a water sample bottle at either showroom - fill it at elbow depth away from jets, and bring it in within 24 hours.

2
We analyze

Full chemistry panel - pH, alkalinity, sanitizer, hardness, and salt if applicable.

3
Leave with a plan

Clear steps, in order, with only the products you actually need.

Available from Both Showrooms

We serve the Fredericton, Moncton, and Saint John regions from our two New Brunswick showrooms. Drop in, call, or book a visit - whichever is easiest for you.

Why Professional Water Testing Beats Guesswork

Test strips at home are great for a weekly pulse-check, but they only tell part of the story. Drop a sample at our Fredericton or Moncton showroom and we'll run a full analysis - pH, total alkalinity, sanitizer, hardness, and salt levels where applicable - for any make and model of hot tub, swim spa, or pool. The result is a numbered, in-order plan instead of a shelf of guesses.

Balanced water isn't just about comfort. Low pH quietly corrodes heaters and seals; high pH scales them; a sanitizer gap lets biofilm establish in the plumbing where no amount of shock will easily reach it. Catching drift early is dramatically cheaper than replacing the equipment it damages.

New Brunswick's source water varies more than people expect - well water and municipal water start you in very different places. That's why we test your fill water too, especially after a drain and refill, so your baseline is right from day one.

Use a clean bottle - or stop by and pick up a water sample bottle in store - dip it upside down to elbow depth away from the jets, flip it to fill, and bring it to us within 24 hours. Avoid sampling right after adding chemicals.

Test at home weekly with strips, and bring us a sample monthly - or any time something seems off. After a drain and refill, testing helps you start balanced.

Yes. Water is water - bring us a sample from any hot tub, swim spa, or pool and we'll test it and help you fix it.

Don't dump chemicals at it blindly - that often makes it worse. Bring us a sample; common causes include biofilm, unbalanced pH, or a spent filter, and each has a different fix.

Drop off your sample and we'll analyze it and get back to you promptly with results and a step-by-step plan. If something's urgent - like a tub you can't use - tell us and we'll prioritize it.

It depends on the type of test and whether it's a drop-off sample or an on-site visit. Call either showroom and we'll walk you through the options before you commit to anything.

Yes - hot tubs, swim spas, and pools of any type: above ground, in ground, or all-weather, any make or model.

Test the fresh fill water before adding anything - source water varies a lot between wells and municipal systems. Balance alkalinity first, then pH, then sanitizer. A sample drop-off right after refilling gets you started on the right foot.

Arctic Spas
2021
Dealer of the Year
Arctic Spas
2022
Dealer of the Year
Arctic Spas
2023
Dealer of the Year
Arctic Spas
2024
Dealer of the Year
Arctic Spas
2025
Dealer of the Year
Arctic Spas
2025
Service Excellence Award

Bring Us a Sample - Leave With a Plan

Call, email, or drop by one of our showrooms - our team is happy to help.